Cegedim Rx
Leyland: Cegedim House, Marathon Place, Leyland, Lancashire, PR26 7QN
T: 0844 630 2002 F: 01772 331011 Helpdesk: 0844 630 2000
Chertsey: Cegedim House, Pound Road, Chertsey, Surrey, KT16 8EH
T: 0844 630 2001 F: 01932 736942 Helpdesk: 0844 630 2000
Service Desk
Cegedim RX provides a full hardware and software support service which is open from 8.30am till 6pm Monday to Friday and Saturday 9am till 1pm. The team of experienced service desk analysts offer support and advice for all software, hardware problems and issues around clinical data.
The truly integrated “one-stop shop” support service provides the pharmacy with a single point of contact for all support issues. The team work within an ITIL framework to ensure that we consistently provide a quality service to the pharmacist.
If you require technical or training assistance regarding your computer system please call our service desk on:
- Pharmacy Manager: 0844 630 2000 (option 2)
- Nexphase & Mediphase: 0844 630 2000 (option 1)
Please ensure that you have the following information so that we can help with your enquiry:
- Customer Account Number
- Name of the system used e.g. Pharmacy Manager, Nexphase or Mediphase
- Pharmacy address and telephone number
- System version (displayed above the tool bar)