Pharmacy Manager is evolving

Version 11 is now available

We have listened to YOU. We have made your Pharmacy Manager work harder. We are on a continuous improvement journey where we Listen - Act - Improve (for YOU!)

Book a meeting star

What's new in Pharmacy Manager

Integration of the Summary Care Record (SCR)

This offers easy access to the SCR from within Pharmacy Manager. This provides pharmacists with a much needed full picture of a patient’s health and medication history.

It will also help you identify shielded patients during the current pandemic quickly and easily as well as giving your pharmacy clear and efficient visibility of the patient history.

Cegedim is proud to be the first -to-market with this feature in Pharmacy Manager and customers are already seeing the benefits of this functionality.


Real Time Exemption Checking (RTEC)

Our latest version of Pharmacy Manager includes accreditation for RTEC and those customers already benefiting from this feature have reported numerous benefits – particularly during the current climate.

It helps to reduce direct patient contact, supporting social distancing in the pharmacy and avoiding lengthy conversations when representatives are collecting prescriptions.



Take a look at our latest video on Pharmacy Manager.

Pharmacy Manager v11 Full Video

Pharmacy Manager Now Includes

A Modernised User Interface

We have modernised our user interface for every screen of Pharmacy Manager so that it is now more intuitive and you can easily navigate and use all the functionality available within the PMR.

A New Intelligent Dashboard

Designed to help your whole pharmacy team work smarter. The dashboard allows you to quickly see all of your key notifications and system alerts in one place. We have introduced dynamic tiles, with real time notifications, to give you an overview of key events as they are happening. Colour coded alerts highlight areas that need your attention so you can make informed decisions around how to prioritise your workload. We have also added a whole host of new features including a calendar, notes and fridge temperature widget and added quick links to NHS services for easy access to these functions from within Pharmacy Manager.

We understand that our customers in each region have slightly different needs, that's why we have tailored our dashboards depending on your area.

England Scotland Wales


Free Downloadable Guide

We’ve also created a ‘What’s New Guide’ which you can download for a quick overview of the improvements we have made in version 11. This guide aims to give Pharmacy Manager users a detailed overview of the advancements you can expect to see ahead of any changes being deployed.

Download Guide



How much does it cost?

Our pricing is dependant on the needs within your pharmacy. We have a flexible model and we really like to understand your requirements before we create a bespoke proposal. We offer a complete IT solution, but tailor to what you need and what you don't. Book a demo with our team to understand more.

What other new features are you currently looking at?

We are geared towards continually driving efficiencies in pharmacy across a number of key business areas, ultimately helping pharmacy teams provide exceptional patient care whilst reducing pharmacy costs and increasing their profit.

We have dedicated teams that are aligned to key areas of pharmacy business, for example; Stock & Ordering, Patient Management & Services, Automated Dispensing & Fulfilment, Pharmacy Intelligence and of course Dispensing Services. All teams are pressing ahead with new functionality and delivering at pace

We recognise that now, more than ever, smart efficient technology is essential in the pressured pharmacy environment and we remain focused on delivering our promises as quickly as possible.

For more details on our roadmap, please book a demo and our Customers Success Managers will be more than happy to share further details with you. 

How can Cegedim Rx assist pharmacists in delivering ongoing care in such shifting working conditions?

Our latest releases are focused on pharmacy time savers which will have an immediate impact during this exceptionally busy time. We have also taken steps to develop solutions that would support pharmacies in the event of a necessary site closure as a result of COVID-19.

We have launched a free Learning Zone full of bite sized video content to help quickly upskill pharmacy teams on Pharmacy Manager. The Learning Zone is accessible anywhere and on any device, so pharmacists can refresh their PMR knowledge on their commute, at home or within the pharmacy.

There's lots more ways we are supporting pharmacists delivering ongoing care in changing times. Get in touch with us for more details.


What are your service levels like?

We have been working hard on the quality of our solutions and, critically, the speed of response to ensure that both the number of incidents are reduced, and those that are raised are resolved swiftly. The results are clear: our average number of open incidents is down 75% from this time last year. It takes on average just 35 seconds to connect to an available agent and, on average, 20 minutes to resolve open incidents. 

Take a look at our blog Pharmacy Uptime for more details.

What do users say about Pharmacy Manager?

We’ve received a great deal of positive feedback on Pharmacy Manager, including customers taking to social media to share the details of new features with others in their network.

Pharmacies have reported that the new intuitive dashboard and interactive tiles are helping to ‘save time and make life easier and safer in the pharmacy’.

Take a look at the videos on what customers have to say about us to learn more.

Sign up for updates on the EVOLUTION